For Property Managers
Recover utility costs without the headaches
Tidal handles reading, billing, and leak detection end to end — so residents pay their fair share and your team stays focused on the property.
The problem, solved
What's quietly costing you money
Flat-rate utilities mean responsible residents subsidize the heavy users — and you eat the overage.
Submetering bills every home for exactly what it uses, so costs are fair and fully recovered.
A hidden leak can run for weeks before anyone notices — straight into a five-figure water bill.
Continuous-flow alerts flag abnormal usage early, so small drips never become big damage.
Utility budgeting is guesswork when you can't see where consumption actually goes.
Unit-level data and trend dashboards turn forecasting into something you can actually plan around.
One dashboard
Usage, billing status, and alerts across every door in your portfolio.
Fair cost recovery
Bill residents for what they actually use and recapture utility expense.
Less waste
Submetered residents use measurably less water than flat-rate ones.
Fewer calls
Residents self-serve in the app, so your office handles fewer billing questions.
Reading & Billing
We read every meter monthly and turn usage into clear, accurate resident statements. Invoicing, collections, and resident support are all handled — your team gets the time back.
- Automated monthly reads
- Branded, itemized statements
- Online & autopay options for residents
Leak Detection
Continuous-flow monitoring flags abnormal usage before it becomes damage. Catch a running toilet or a slab leak early and protect your water budget.
- Continuous-flow alerts
- Unit-level usage anomalies
- Reduced common-area waste
Meter Changeouts & Recertification
Aging meters drift out of tolerance and cost you money. We swap and recertify on a schedule that keeps your reads accurate and your program defensible.
- Scheduled meter replacement
- Accuracy testing & recertification
- Minimal resident disruption
How submetering works
- 01
Assess
We review your property, meters, and goals — usually within a week.
- 02
Install
Certified crews set or upgrade meters with minimal disruption.
- 03
Commission
Each meter is tested, mapped to its unit, and verified online.
- 04
Bill
Monthly reads become clear statements; residents pay online.
- 05
Monitor
Ongoing leak alerts, support, and reporting keep it running.
We install the meters. You keep your reserves.
No capital outlay, no special assessment, no surprise repair bills. Tidal covers installation and certification, and you pay through a simple monthly service — turning a big upfront expense into a predictable operating cost.
See if you qualifyOffer terms are illustrative — confirm eligibility and structure before launch.
No upfront cost
We install and certify the meters at zero capital cost to the property.
Reserves protected
Keep HOA reserve funds intact for the projects that actually need them.
Repairs covered
On qualifying plans, meter repairs and replacements are included.
Compliance maintained
Certification and scheduled recertification are handled for you.
Service levels
Choose the level of service that fits
Every property is different. Start where you are and scale up as you grow.
Essential
Accurate reads and clean resident billing.
- Monthly meter reading
- Itemized resident statements
- Online payments & autopay
- Dedicated account manager
- Resident support team
- Meter repairs billed as needed
Professional
Billing plus full meter upkeep, handled.
- Everything in Essential
- Full meter maintenance — repairs & replacements at no extra cost
- Continuous leak / flow alerts
- Manager dashboard & usage trends
- Collections handling
- Priority support
Complete
All-inclusive. Set it and forget it.
- Everything in Professional
- Zero-cost installation & meter certification — no capital outlay
- Scheduled recertification keeps you compliant
- Dedicated Texas account manager
- Custom board / owner reporting
Service levels are illustrative — confirm features and pricing before launch.
Property types we serve
If it has units, we can meter it
Apartments & Multifamily
Garden-style to mid-rise. Individual unit metering that scales across large communities.
HOAs & Condominiums
Protect reserves and bill owners fairly with defensible, board-ready reporting.
Manufactured & Mobile Home Communities
Rugged, weather-ready meters built for distributed lots and long service runs.
Student & Mixed-Use Housing
High-turnover friendly. Easy move-in/move-out billing and per-bed options.
Property manager FAQs
How does submetering save my property money?
Residents billed for their actual usage tend to use measurably less, and you recover utility costs instead of absorbing them across common-area expense.
Do you handle the billing and collections?
Yes — we read the meters, generate itemized statements, process payments, and handle resident billing support end to end.
What happens if a resident disputes a bill?
Every charge ties back to a verified meter read residents can see in the app. Our support team reviews any dispute and walks them through the detail.
Can you work with our existing meters?
Often, yes. We assess what's installed and recommend keeping, recertifying, or replacing based on accuracy and condition.
Do you only do water?
Yes — water submetering is all we do, and that focus is the point. Specializing means cleaner installs, more accurate reads, and fewer billing headaches than a generalist juggling every utility.
How long does it take to get started?
After an initial assessment, most properties move through installation and commissioning over a few weeks, depending on size and meter type.
See what fair billing could recover for you
Get a free portfolio assessment and a side-by-side cost-recovery estimate.